TOC: J Retailing Con Services


Journal of Retailing and Consumer Services, 41

Reversing the dependency-trust relationship in B2C services
Johra Kayeser Fatima, Rita Di Mascio

Investigating the drivers for social commerce in social media platforms: Importance of trust, social support and the platform perceived usage
Imene Ben Yahia, Nasser Al-Neama, Laoucine Kerbache

Like throwing a piece of me away: How online and in-store grocery purchase channels affect consumers’ food waste
Veronika Ilyuk

From gambling exposure to adaptation: Implications for casino sustainability
Catherine Prentice, Zhonglu Zeng

The internet dilemma: An exploratory study of luxury firms’ usage of internet-based technologies
Jeff Baker, Nick Ashill, Noha Amer, Ekram Diab

Customer engagement and online reviews
Rakhi Thakur

Green purchasing behaviour: A conceptual framework and empirical investigation of Indian consumers
Deepak Jaiswal, Rishi Kant

Curiosity motivated vacation destination choice in a reward and variety-seeking perspective
Rita Martenson

A segmentation study of cinema consumers based on values and lifestyle
Asunción Díaz, Mar Gómez, Arturo Molina, Jesús Santos

Consumer preference for national vs. private brands: The influence of brand engagement and self-concept threat
Richie L. Liu, David E. Sprott, Eric R. Spangenberg, Sandor Czellar, Kevin E. Voss

Examining the role of consumer hope in explaining the impact of perceived brand value on customer–brand relationship outcomes in an online retailing environment
Syed Muhammad Fazal-e-Hasan, Hormoz Ahmadi, Gary Mortimer, Martin Grimmer, Louise Kelly

The relationship between individual-level culture and consumer decision-making styles through consumer involvement
Jeffrey Ian Isaacson, Yolanda Jordaan, Gené van Heerden

Who seeks a surprise box? Predictors of consumers’ use of fashion and beauty subscription-based online services (SOS)
Hongjoo Woo, Bharath Ramkumar

Fashion brands on retail websites: Customer performance expectancy and e-word-of-mouth
Sandra M.C. Loureiro, Luisa Cavallero, Francisco Javier Miranda

Customer segmentation with purchase channels and media touchpoints using single source panel data
Satoshi Nakano, Fumiyo N. Kondo

Investigating discounting of discounts in an online context: The mediating effect of discount credibility and moderating effect of online daily deal promotions
Jeffrey R. Carlson, Monika Kukar-Kinney

The determinants of conversion rates in SME e-commerce websites
Davide Di Fatta, Dean Patton, Giampaolo Viglia

Augmented reality in retail: A trade-off between user’s control of access to personal information and augmentation quality
Atieh Poushneh

Impact of culture, behavior and gender on green purchase intention
Naman Sreen, Shankar Purbey, Pradip Sadarangani

Online purchase return policy leniency and purchase decision: Mediating role of consumer trust
Pejvak Oghazi, Stefan Karlsson, Daniel Hellström, Klas Hjort

Are consumers willing to go the extra mile for fair trade products made in a developing country? A comparison with made in USA products at different prices
Md Sanuwar Rashid, Sang-Eun Byun

Portfolios: Patterns in brand penetration, market share, and hero product variants
Arry Tanusondjaja, Magda Nenycz-Thiel, John Dawes, Rachel Kennedy

Marketer requests for positive post-purchase satisfaction evaluations: Consumer depth interview findings
Michael A. Jones, Valerie A. Taylor

Franchising in the healthcare sector: The case of Child and Family Wellness clinics in Kenya
Rozenn Perrigot

The role of brand reputation in organic food consumption: A behavioral reasoning perspective
Jessica Ryan, Riza Casidy

She loves the way you lie: Size-related self-concept and gender in vanity sizing
Seth Ketron, Miranda Williams

Retailers’ communication on ugly fruits and vegetables: What are consumers’ perceptions?
Didier Louis, Cindy Lombart

Customer reviews are not always informative: The impact of effortful versus heuristic processing
Laura A. Book, Sarah Tanford, Wen Chang

Impact of flow on mobile shopping intention
Yi-Mu Chen, Tsuen-Ho Hsu, Yu-Jou Lu

Incentivized reviews: Promising the moon for a few stars
Maria Petrescu, Kathleen O’Leary, Deborah Goldring, Selima Ben Mrad

Streaming apps: What consumers value
Adesegun Oyedele, Penny M. Simpson

Dieting, priming, food meanings and (un)healthy choices: When shoppers fall for pleasure
Harri T. Luomala, Katarina Hellén, Maijastiina Jokitalo