TOC: Service Ind J


Service Industrial Journal, 38(3/4)

Promoting charitable donation campaigns on social media
Tugba Orten Tugrul & Eun-Mi Lee [Publisher] [Google Scholar]

Soundscape and its influence on tourist satisfaction
Aili Liu, Xuan Lorna Wang, Fucheng Liu, Changhong Yao & Zhiyong Deng [Publisher] [Google Scholar]

Understanding hospital quality: the case of cumulative and balanced quality
Sidney T. Anderson & J. S. Smith [Publisher] [Google Scholar]

Syrian Refugees and their re-entry to ‘normality’: the role of service industries
Belal Shneikat & Chris Ryan [Publisher] [Google Scholar]

An innovative service quality evaluation and improvement model
Li-Fei Chen, Szu-Chi Chen & Chao-Ton Su [Publisher] [Google Scholar]

Theorising change and stability in service ecosystems: a morphogenetic approach
Hamish Simmonds, Aaron Gazley & Kate Daellenbach [Publisher] [Google Scholar]