IRSSM 2018


International Research Symposium in Service Management, Ljubljana, 23-27 Jul 2018; Deadline 5 Apr

Dear Colleagues,

We are pleased to announce and invite you to the 9th International Research Symposium in Service Management (IRSSM), which will be hosted by Faculty of Economics, University of Ljubljana.

IRSSM brings together researchers, teachers, practitioners and students from various service sectors and provides them with a unique forum to share the latest theories and practices prevalent in dynamic service economies. It also illuminates the latest thinking in service, combined with aspects of technology, social sciences, and business. Parallel tracks of refereed presentations will enable authors to obtain constructive feedback about their study. All accepted abstracts will be published in the IRSSM Proceedings and selected papers will be considered for publication in journals such as Journal of Service Management (JOSM) and other impact journals.

In addition to a high quality research experience, we will provide a memorable social programme that will give delegates the opportunity to explore the beauty of Ljubljana, the European Green Capital 2016.

The deadline for submitting abstracts is April 5th, 2018.

For further details please see the Call for Papers (click for PDF) and visit the symposium website or contact us at  

We are looking forward to seeing you in Ljubljana in July 2018!

Best regards,

Symposium Chair:

Prof. Jay Kandampully (Ohio State University, USA) & Editor Journal of Service Management

Conference Chair:

Assoc. Prof. Toma? Kolar, University of Ljubljana, Faculty of Economics