TOC: Intl J Bank Mar


International Journal of Bank Marketing, 35(7)

Literature review of mobile banking and individual performance
Carlos Tam and Tiago Oliveira

Mobile banking service quality and customer relationships
Manon Arcand, Sandrine PromTep, Isabelle Brun, and Lova Rajaobelina

Mobile banking services adoption in Pakistan: are there gender differences?
Richard Glavee-Geo, Aijaz Ahmed Shaikh, and Heikki Karjaluoto

Role of mobile banking servicescape on customer attitude and engagement
Debjani Sahoo and Sreejesh S. Pillai

Apps for mobile banking and customer satisfaction: a cross-cultural study
Cláudio Hoffmann Sampaio, Wagner Junior Ladeira, and Fernando De Oliveira Santini

Bank adoption of mobile banking: stakeholder perspective
Jennifer Mullan, Laura Bradley, and Sharon Loane