TOC: Service Ind J


Service Industries Journal, 37(13/14)

Advancing laddering and critical incident technique to reveal restaurant niches
Chin-Feng Lin & Chen-Su Fu [Publisher] [Google Scholar]

Corporate social responsibility and employee’s desire: a social influence perspective
Albert John , Faisal Qadeer, Gulnaz Shahzadi & Fu Jia [Publisher] [Google Scholar]

Distributive trade and regional productivity growth
C. Di Berardino , D. D’Ingiullo & A. Sarra [Publisher] [Google Scholar]

Effects of customer loyalty on customer entitlement and voiced complaints
Xiaofei Li, Baolong Ma & Chen Zhou [Publisher] [Google Scholar]

The digital distribution of music and its impact on the business models of independent musicians
Vasco Eiriz & Filipe Pinto Leite [Publisher] [Google Scholar]

Determinants of consumers’ purchase behaviour towards green brands
Hui-Ju Wang [Publisher] [Google Scholar]