TOC: Service Ind J


Service Industries Journal, 37(9/10)

Human resource management standardisation and adaptation in franchises
Ashlea Kellner, [Publisher] [Google Scholar]

How to reduce coordination failure in option-dated forward contracts: the compensatory role of relational governance
Tugba Gurcaylilar-Yenidogan [Publisher] [Google Scholar]

Healthcare and hospitality: intangible dynamics for evaluating industry sectors
G. Scott Erickson & Helen N. Rothberg [Publisher] [Google Scholar]

Effects of service orientation on job embeddedness in hotel industry
Hüseyin Arasli, Reza Bahman Teimouri, Hasan Kiliç & Iman Aghaei [Publisher] [Google Scholar]

Service providers’ sustainable service innovation: service-dominant logic
Chun-Liang Chen [Publisher] [Google Scholar]

Designing a medicalized wellness service: balancing hospitality and hospital features
Rebekah Russell-Bennett, Charmaine Glavas, Josephine Previte, Charmine E. J. Härtel & Geoff Smith [Publisher] [Google Scholar]