Editorial
–Levent Altinay [Publisher]

Motivated or empowering antecedents to drive service innovation?
–Chan Hsiao, Yi-Hsuan Lee & Hao-Hsin Hsu [Publisher] [Google Scholar]

Innovation dialectics: an extended process perspective on innovation in services
–Giulia Nardelli [Publisher] [Google Scholar]

Business models for the service transformation of industrial firms
–Federico Adrodegari & Nicola Saccani [Publisher] [Google Scholar]

A transformative service research agenda: a study of workers’ well-being
–Fiona Edgar, Alan Geare, David Saunders, Maike Beacker & Ilai Faanunu [Publisher] [Google Scholar]