http://www.emeraldinsight.com/toc/ijrdm/45/1

Improving UK retail academic-practitioner research: insights from relationship marketing
Nelson Blackley, Sheilagh Mary Resnick, and Kim Cassidy

Consumers’ desire to interact with a salesperson during e-shopping: development of a scale
Yun Jung Lee and Alan J. Dubinsky

Dimensions of the perceived value of malls: Muslim shoppers’ perspective
Mohammed Ismail El-Adly and Riyad Eid

Analysing supermarket performance with the high-performance organisation framework
André de Waal, Erjen van Nierop, and Laurens Sloot

Private labels importance across different store loyalty stages: a multilevel approach
Rita Coelho do Vale and Pedro Verga Matos

Storage allocation framework for designing lean buffers in forward-reserve model: a test case
Bhavin Shah and Vivek Khanzode

Editorial
Neil Towers

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