It is our pleasure to inform you about the forthcoming event on Contemporary Service Management and Service Experience, which will be held at Hotel Kenzi Menara Palace in Marrakech, Morocco, April 24-27, 2017.

Two keynote speakers (Professors Gummesson and Kandampully) are attending the event. Best papers will be published in well-known journals in the service management (Journal of Service Management; Journal of Retailing and Consumer Services).

For further details, please consult the information below and the conference website:

http://ibcr.sbsn-conf.com

2017 IBCR International Conference

• Paper Submission Deadline: January 10, 2017
• Notification of Acceptance for the Conference: February 10, 2017
• Early bird Registration Deadline: February 15, 2017
• Late Registration Deadline: March 05, 2017

keynote speakers

• Professor Evert Gummesson (Stockholm Business School, Sweden)
• Professor Jay Kandampully (Ohio State University, USA)

Four journals (Special issues/sections)

• Journal of Service Management (Emerald)
• Journal of Retailing and Consumer Services (Elsevier)
• Journal of Hospitality and Tourism Management (Elsevier)
• Journal of Hospitality and Tourism Technology (Emerald)

The conference organizers

• Nizar Souiden (Laval University, Canada)
• Riadh Ladhari (Laval University, Canada)
• Nour Eddine Chiadmi (La Rochelle Business School, France)

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