Revisit: QUIS 2017


International Research Symposium on Service Excellence in Management, Porto, Portugal, 12-15 Jun 2017; Deadline now 22 Nov

QUIS15 deadline for abstract submission (500 words) has been extended to November 22nd.

The 15th edition of QUIS Conference will take place June 12-15, 2017 in Porto, Portugal. Since 1988, the QUIS symposium brings together the best interdisciplinary academic research and management practices in a forum to advance the study of service management, service dominant logic, service leadership, service quality, customer relationship management, technology and innovations in services. QUIS15 will be hosted by the School of Engineering of University of Porto (FEUP).

Please find the details about the conference and submission at

Best regards from the Conference Co-Chairs,

Lia Patrício
Jorge Teixeira
Gabriela Beirão
Bo Edvardsson
Amy Ostrom
Rohit Verma