TOC: Cornell Hosp Quart


Cornell Hospitality Quarterly, 57(4)

Conciseness is Critical
Michael Lynn [Publisher] [Google Scholar]

Lead Article

The Impact of Publicly Owned Hotels on Competing Properties
Robert R. Nelson, Jan A. deRoos, and Andrey D. Ukhov [Publisher] [Google Scholar]

Toward Organizational Ambidexterity in the Hotel Industry: The Role of Human Resources
Mercedes Úbeda-García1, Enrique Claver-Cortés, Bartolome Marco-Lajara, Patrocinio Zaragoza-Sáez [Publisher] [Google Scholar]

Should Organizations Be Forgiving or Unforgiving? A Two-Study Replication of How Forgiveness Climate in Hospitality Organizations Drives Employee Attitudes and Behaviors
Priyanko Guchait, Je?Anna Lanza-Abbott, Juan M. Madera, and Mary Dawson [Publisher] [Google Scholar]

Should Hotels Respond to Negative Online Reviews?
Mei Rose and Jeffrey G. Blodgett [Publisher] [Google Scholar]

Effective Communication Strategies for Store Remodeling
Stephanie Qing Liu and Anna S. Mattila [Publisher] [Google Scholar]

When Will the Trickle-Down Effect of Abusive Supervision Be Alleviated? The Moderating Roles of Power Distance and Traditional Cultures
Alice H. Y. Hon and Lin Lu [Publisher] [Google Scholar]

Research Note

Federal Tax Law Trumps Indian Canon: Implications for the Gaming Industry
Marilyn F. Johnson and Mark S. Johnson [Publisher] [Google Scholar]