TOC: Intl J Bank Mar


International Journal of Bank Marketing, 34(6)

A meta-analysis of satisfaction in the banking sector
Wagner Junior Ladeira, Fernando De Oliveira Santini, Cláudio Hoffmann Sampaio, Marcelo Gattermann Perin, and Clécio Falcão Araújo

The roles of employee job satisfaction and organizational commitment in the internal marketing-employee bank identification relationship
Ainsworth Anthony Bailey, Faisal Albassami, and Soad Al-Meshal

Quality of service and customer satisfaction: a conjoint analysis for the Nigerian bank customers
Samson Yusuf Dauda and Jongsu Lee

Malaysian consumers’ willingness to choose Islamic mortgage products
Hanudin Amin, Abdul-Rahim Abdul-Rahman, and Dzuljastri Abdul-Razak

Customer value proposition, corporate transformation and growth in Caribbean financial firms
Trevor Alexander Smith

How personal advisors make a difference in serving “almost rich” bank customers
Olof Wahlberg, Peter Öhman, and Christer Strandberg

Determinants of Ghanaian banks’ credit to the “missing middle”: a supply side approach
Isaac Boadi

Exploring the mechanism of consumer responses to CSR activities of Islamic banks
Rania B. Mostafa and Farid ElSahn