To Keep or Not to Keep: Effects of Online Customer Reviews on Product Returns
–Alec Minnema, Tammo H.A. Bijmolt, Sonja Gensler, Thorsten Wiesel [Publisher] [Google Scholar]

A Bigger Slice of the Multichannel Grocery Pie: When Does Consumers’ Online Channel Use Expand Retailers’ Share of Wallet?
–Kristina Melis, Katia Campo, Lien Lamey, Els Breugelmans [Publisher] [Google Scholar]

Feeling Close From Afar: The Role of Psychological Distance in Offsetting Distrust in Unfamiliar Online Retailers
–Peter R. Darke, Michael K. Brady, Ray L. Benedicktus, Andrew E. Wilson [Publisher] [Google Scholar]

Battling for the Household’s Category Buck: Can Economy Private Labels Defend Supermarkets Against the Hard-Discounter Threat?
–Mark Vroegrijk, Els Gijsbrechts, Katia Campo [Publisher] [Google Scholar]

The Effectiveness of E-tailers’ Communication Practices in Stimulating Sales of Niche versus Popular Products
–Brinja Meiseberg [Publisher] [Google Scholar]

Cross-Channel Effects of Price Promotions: An Empirical Analysis of the Multi-Channel Grocery Retail Sector
–Els Breugelmans, Katia Campo [Publisher] [Google Scholar]

Advertising Effects Under Consumer Heterogeneity – The Moderating Role of Brand Experience, Advertising Recall and Attitude
–German Zenetti, Daniel Klapper [Publisher] [Google Scholar]

Does Greater Online Assortment Pay? An Empirical Study Using Matched Online and Catalog Shoppers
–Junzhao Ma [Publisher] [Google Scholar]

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