TOC: J Bus Res


Journal of Business Research, 69(10)

Regular Papers

The road to customer loyalty paved with service customization
Dora E. Bock, Stephanie M. Mangus, Judith Anne Garretson Folse [Publisher] [Google Scholar]

Price clustering and the stability of stock prices
Benjamin M. Blau, Todd G. Griffith [Publisher] [Google Scholar]

Brand resonance in franchising relationships: A franchisee-based perspective
Vishag Badrinarayanan, Taewon Suh, Kyung-Min Kim [Publisher] [Google Scholar]

When to choose the simple average in forecast combination
Sebastian M. Blanc, Thomas Setzer [Publisher] [Google Scholar]

Is old news no news? The impact of self-disclosure by organizations in crisis
An-Sofie Claeys, Verolien Cauberghe, Mario Pandelaere [Publisher] [Google Scholar]

Exploring pro-environmental behaviors of consumers: An analysis of contextual factors, attitude, and behaviors
Myriam Ertz, Fahri Karakas, Emine Sarigöllü [Publisher] [Google Scholar]

Organizational citizenship behavior and the enhancement of absorptive capacity
Timothy A. Hart, J. Bruce Gilstrap, Mark C. Bolino [Publisher] [Google Scholar]

Consumer arrogance: Scale development and validation
Ayalla A. Ruvio, Aviv Shoham [Publisher] [Google Scholar]

Estimation issues with PLS and CBSEM: Where the bias lies!
Marko Sarstedt, Joseph F. Hair, Christian M. Ringle, Kai O. Thiele, Siegfried P. Gudergan [Publisher] [Google Scholar]

Critical challenges associated with the adoption of social media: A Delphi of a panel of Canadian human resources managers
Placide Poba-Nzaou, Nathalie Lemieux, Daniel Beaupré, Sylvestre Uwizeyemungu [Publisher] [Google Scholar]

Is brand loyalty really present in the children’s market? A comparative study from Indonesia, Portugal, and Brazil
Jony Oktavian Haryanto, Luiz Moutinho, Arnaldo Coelho [Publisher] [Google Scholar]

Motives and resources for value co-creation in a multi-stakeholder ecosystem: A managerial perspective
Rebecca Pera, Nicoletta Occhiocupo, Jackie Clarke [Publisher] [Google Scholar]

Unfolding the recipes for conflict resolution during the new service development effort
Spiros Gounaris, Kalliopi Chatzipanagiotou, Achilleas Boukis, Helen Perks [Publisher] [Google Scholar]

How durable are compromise effects?
Marcel Lichters, Holger Müller, Marko Sarstedt, Bodo Vogt [Publisher] [Google Scholar]

Impacts of obstacles on innovation patterns in KIBS firms
Nabil Amara, Pablo D’Este, Réjean Landry, David Doloreux [Publisher] [Google Scholar]

Discount reference moderates customers’ reactions to discount frames after online service failure
Seyed Shahin Sharifi, Hashem Aghazadeh [Publisher] [Google Scholar]

Testing weighting approaches for forecasting in a Group Wisdom Support System environment
Heiko A. von der Gracht, Ulrich Hommel, Tobias Prokesch, Holger Wohlenberg [Publisher] [Google Scholar]

Customer portfolio management (CPM) for improved customer relationship management (CRM): Are your customers platinum, gold, silver, or bronze?
Ramendra Thakur, Letty Workman [Publisher] [Google Scholar]

Business legacy planning for mega events: The case of the 2022 World Cup in Qatar
Kyriaki (Kiki) Kaplanidou, Ahmed Al Emadi, Michael Sagas, Abdoulaye Diop, Gerald Fritz [Publisher] [Google Scholar]

The role of status and leadership style in sales contests: A natural field experiment
Willem Verbeke, Richard P. Bagozzi, Frank D. Belschak [Publisher] [Google Scholar]

Effective configurations of value creation and capture capabilities: Extending Treacy and Wiersema’s value disciplines
Nicolas A. Zacharias, Edwin J. Nijssen, Ruth Maria Stock [Publisher] [Google Scholar]

Internal communication and prosocial service behaviors of front-line employees: Investigating mediating mechanisms
Neeru Malhotra, Anna-Lena Ackfeldt [Publisher] [Google Scholar]

Reactions towards diversity recruitment and the moderating influence of the recruiting firms’ country-of-origin
Matthias Baum, Anke Sterzing, Neslim Alaca [Publisher] [Google Scholar]

Western firms’ successful and unsuccessful business models in China
Tysun Chan, Sandra Gountas, Luyuan Zhang, Brian Handley [Publisher] [Google Scholar]

CSR motivation and customer extra-role behavior: Moderation of ethical corporate identity
Elif Karaosmanoglu, Nesenur Altinigne, Didem Gamze Isiksal [Publisher] [Google Scholar]

How crowdsourcing improves prediction of market-oriented outcomes
Mark Lang, Neeraj Bharadwaj, C. Anthony Di Benedetto [Publisher] [Google Scholar]

Corporate brand effects in brand alliances
Kevin E. Voss, Mayoor Mohan [Publisher] [Google Scholar]

Linking thinking styles to sales performance: The importance of creativity and subjective knowledge
Mark D. Groza, David A. Locander, Charles H. Howlett [Publisher] [Google Scholar]

Measuring and validating Islamic work value constructs: An empirical exploration using Malaysian samples
Mastura Ab. Wahab, Ali Quazi, Deborah Blackman [Publisher] [Google Scholar]

Banker on board and innovative activity
Saibal Ghosh [Publisher] [Google Scholar]

When do materialistic consumers join commercial sharing systems
Payam Akbar, Robert Mai, Stefan Hoffmann [Publisher] [Google Scholar]

The effect of local corruption on ownership strategy in cross-border mergers and acquisitions
Maria Chiara Di Guardo, Emanuela Marrocu, Raffaele Paci [Publisher] [Google Scholar]

Is cash king? Market performance and cash during a recession
Robert S. Nason, Pankaj C. Patel [Publisher] [Google Scholar]

New insights into unethical counterfeit consumption
Xuemei Bian, Kai-Yu Wang, Andrew Smith, Natalia Yannopoulou [Publisher] [Google Scholar]

Understanding the relationship between frontline employee boreout and customer orientation
Ruth Maria Stock [Publisher] [Google Scholar]

The dynamic relationship between CEO duality and firm performance: The moderating role of board independence
Augustine Duru, Raghavan J. Iyengar, Ernest M. Zampelli [Publisher] [Google Scholar]

The road to recovery: Overcoming service failures through positive emotions
Matthew M. Lastner, Judith Anne Garretson Folse, Stephanie M. Mangus, Patrick Fennell [Publisher] [Google Scholar]

Building a scale for dynamic learning capabilities: The role of resources, learning, competitive intent and routine patterning
Martie-Louise Verreynne, Damian Hine, Len Coote, Rachel Parker [Publisher] [Google Scholar]

Overcoming judgmental biases in negotiations: A scenario-based survey analysis on third party direct intervention
Andrea Caputo [Publisher] [Google Scholar]

Determinants of consumers’ response to pay-what-you-want pricing strategy on the Internet
Fei L. Weisstein, Monika Kukar-Kinney, Kent B. Monroe [Publisher] [Google Scholar]

Cause-related marketing of products with a negative externality
Gilles Grolleau, Lisette Ibanez, Nathalie Lavoie [Publisher] [Google Scholar]

How a firm’s best versus normal customers react to compensation after a service failure
Katja Gelbrich, Jana Gäthke, Yany Grégoire [Publisher] [Google Scholar]

Meetings as a positive boost? How and when meeting satisfaction impacts employee empowerment
Joseph A. Allen, Nale Lehmann-Willenbrock, Stephanie J. Sands [Publisher] [Google Scholar]

Human capital and strategic persistence: An examination of underperforming workers in two emerging economies
Joseph Amankwah-Amoah, Simeon Emezana Ifere, Richard B. Nyuur [Publisher] [Google Scholar]

On the contingent rent-generating potential of firm-specific managerial experience
John Qi Dong [Publisher] [Google Scholar] Special Section on Strategy and Innovation in Emerging Economies

Strategy and innovation in emerging economies after the end of the commodity boom—Insights from Latin America
Esteban R. Brenes, Arnoldo R. Camacho, Luciano Ciravegna, Caleb A. Pichardo [Publisher] [Google Scholar]

Antecedents of SME export intensity in a Latin American Market
Constanza Bianchi, Rumintha Wickramasekera [Publisher] [Google Scholar]

The role of industry factors and intangible assets in company performance in Colombia
Veneta Andonova, Guillermo Ruíz-Pava [Publisher] [Google Scholar]

Non-technological innovations: Market performance of exporting firms in South America
Cesar Pino, Christian Felzensztein, Anne Marie Zwerg-Villegas, Leopoldo Arias-Bolzmann [Publisher] [Google Scholar]

A new approach to measuring retail promotion effectiveness: A case of store traffic
Leonardo D. Epstein, Arturo A. Flores, Ronald C. Goodstein, Sandra J. Milberg [Publisher] [Google Scholar]

Sidedness, commercial intent and expertise in blog advertising
Rodrigo Uribe, Cristian Buzeta, Milenka Velásquez [Publisher] [Google Scholar]

Quest for purposefully designed conceptualization of the country-of-origin image construct
Jorge Carneiro, Flávio Faria [Publisher] [Google Scholar]

Alpha investment strategies in emerging markets: Assessing the potential and competitiveness of Latin American firms
Arnoldo R. Camacho [Publisher] [Google Scholar] Special section on Mindfulness and sensemaking by highly reliable organizations in Latin America

An introduction to mindfulness and sensemaking by highly reliable organizations in Latin America
Enrique Ogliastri, Roy Zúñiga [Publisher] [Google Scholar]

A third-party logistics provider: To be or not to be a highly reliable organization
Roy Zúñiga, Carlos Martínez [Publisher] [Google Scholar]

Banco Solidario S.A.: The recovery strategy, 2000–2004
Karina Caballero, Mauricio Melgarejo, Enrique Ogliastri [Publisher] [Google Scholar]

COMASA: Creating an industry
Luis Noel Alfaro, Octavio J. Martinez [Publisher] [Google Scholar]

Compañía Cervecera de Nicaragua case studies (A) and (B): Branding and adaptive management
José Exprúa, Mateo Lesizza, Lucienne Rodríguez [Publisher] [Google Scholar]

Case: Digital Governance Office
David Zamora, Juan Carlos Barahona, Ileana Palaco [Publisher] [Google Scholar]

FUNDES: Becoming a strategically mindful nonprofit
Silke Bucher, Urs P. Jäger, Guillermo Cardoza [Publisher] [Google Scholar]

Learning to become a high reliability organization in the food retail business
Luciano Ciravegna, Esteban R. Brenes [Publisher] [Google Scholar]

Financing renewable energy projects in emerging economies: The expansion of Pelletics
Mauricio Jenkins, Ana María Majano, María José Gutiérrez [Publisher] [Google Scholar]

Small farmer suppliers from local to global
Francisco Leguizamon, Guillermo Selva, Manuel Santos [Publisher] [Google Scholar]

Pedro Raventós, Mauricio Melgarejo [Publisher] [Google Scholar]

Executive rotation and corporate values: The case of Excel in Central America
John C. Ickis [Publisher] [Google Scholar] Special Section on Prediction-oriented modeling in business research by means of PLS path-modeling

Prediction-oriented modeling in business research by means of PLS path modeling: Introduction to a JBR special section
Gabriel Cepeda Carrión, Jörg Henseler, Christian M. Ringle, José Luis Roldán [Publisher] [Google Scholar]

The elephant in the room: Predictive performance of PLS models
Galit Shmueli, Soumya Ray, Juan Manuel Velasquez Estrada, Suneel Babu Chatla [Publisher] [Google Scholar]

Assessing the predictive performance of structural equation model estimators
Joerg Evermann, Mary Tate [Publisher] [Google Scholar]

Segmentation of PLS path models by iterative reweighted regressions
Rainer Schlittgen, Christian M. Ringle, Marko Sarstedt, Jan-Michael Becker [Publisher] [Google Scholar]

Capturing heterogeneity and PLS-SEM prediction ability: Alliance governance and innovation
Martin Ratzmann, Siegfried P. Gudergan, Ricarda Bouncken [Publisher] [Google Scholar]

The PLS agent: Predictive modeling with PLS-SEM and agent-based simulation
Sandra Schubring, Iris Lorscheid, Matthias Meyer, Christian M. Ringle [Publisher] [Google Scholar]

Supplier satisfaction: Explanation and out-of-sample prediction
Frederik G.S. Vos, Holger Schiele, Lisa Hüttinger [Publisher] [Google Scholar]

An explanatory and predictive model for organizational agility
Carmen M. Felipe, José L. Roldán, Antonio L. Leal-Rodríguez [Publisher] [Google Scholar]

The role of organizational capabilities in achieving superior sustainability performance
Carsten Gelhard, Stephan von Delft [Publisher] [Google Scholar]

Prediction-oriented PLS path modeling in microfinance research
Antonio Blanco-Oliver, Ana Irimia-Dieguez, Nuria Reguera-Alvarado [Publisher] [Google Scholar]

From knowledge sharing to firm performance: A predictive model comparison
Zhining Wang, Pratyush Nidhi Sharma, Jinwei Cao [Publisher] [Google Scholar]

Introducing new products that affect consumer privacy: A mediation model
Caroline Lancelot Miltgen, Jörg Henseler, Carsten Gelhard, Aleš Popovic [Publisher] [Google Scholar]

IT infrastructure and competitive aggressiveness in explaining and predicting performance
Aseel Ajamieh, Jose Benitez, Jessica Braojos, Carsten Gelhard [Publisher] [Google Scholar]

Improving prediction with POS and PLS consistent estimations: An illustration
Siham Mourad, Pierre Valette-Florence [Publisher] [Google Scholar]

Testing the predictive power of PLS through cross-validation in banking
Nuria Reguera-Alvarado, Antonio Blanco-Oliver, David Martín-Ruiz [Publisher] [Google Scholar]

Customer equity and CLV in Spanish telecommunication services
Jose Ramón Segarra-Moliner, Miguel Ángel Moliner-Tena [Publisher] [Google Scholar]

Understanding Chinese tourists’ food consumption in the United States
Kaiyang Wu, Carola Raab, Wen Chang, Anjala Krishen [Publisher] [Google Scholar]

Entrepreneurial orientation in hotel industry: Multi-group analysis of quality certification
Felipe Hernández-Perlines [Publisher] [Google Scholar]