TOC: Intl J Bank Mar


International Journal of Bank Marketing, 34(5)

Impact of service quality on customer satisfaction in private and public sector banks
Justin Paul, Arun Mittal, and Garima Srivastav

Market orientation, learning orientation and business performance
Mahmoud Abdulai Mahmoud, Charles Blankson, Nana Owusu-Frimpong, Sonny Nwankwo, and Tran P. Trang

Borrower characteristics and mortgage rate choice in Sweden
Maria Hullgren and Inga-Lill Söderberg

Financial attitude based segmentation of women in India: an exploratory study
Ratna Achuta Paluri and Saloni Mehra

Jordanian consumers’ adoption of telebanking
Ali A Alalwan, Yogesh K. Dwivedi, Nripendra P. Rana, and Antonis C Simintiras

The determinants of the choice of Islamic banks in Tunisia
Moez Ltifi, Lubica Hikkerova, Boualem Aliouat, and Jameleddine Gharbi

The stakeholder management theory of CSR
Andrea Pérez and Ignacio Rodríguez del Bosque

Community bank product design within an asymmetric competitive market
Gregory J McKee and Albert Kagan

Internal marketing, employee job satisfaction, and perceived organizational performance in microfinance institutions
Eddy Balemba Kanyurhi and Déogratias Bugandwa Mungu Akonkwa