Improving the Review Policy and Process for Authors and Reviewers
–Michael Lynn [Publisher] [Google Scholar]

Antecedents and Outcomes of Hospitality Loyalty: A Meta-Analysis
–Sarah Tanford [Publisher] [Google Scholar]

What’s in a Word’ Building Program Loyalty through Social Media Communication
–Carola Raab, Orie Berezan, Anjala S. Krishen, and Sarah Tanford [Publisher] [Google Scholar]

Error Recovery Performance: The Impact of Leader Behavioral Integrity and Job Satisfaction
–Priyanko Guchait, Tony Simons, and Aysin Pasamehmetoglu [Publisher] [Google Scholar]

Using Comparative Advertising to Promote Technology-Based Hospitality Services
–Stephanie Qing Liu and Anna S. Mattila [Publisher] [Google Scholar]

Would an Energy Conservation Nudge in Hotels Encourage Hotel Guests to Conserve’
–Howook ‘Sean’ Chang, Chang Huh, and Myong Jae Lee [Publisher] [Google Scholar]

Factors Contributing to Popularity of Loyalty Programs: Evidence From Emerging Markets
–Wei Yan and Zhijian Cui [Publisher] [Google Scholar]

A Comparison of the Performance of Brand-Affiliated and Unaffiliated Hotel Properties
–Steven A. Carvell, Linda Canina, and Michael C. Sturman [Publisher] [Google Scholar]

Utilizing ‘Big Data’ to Improve the Hotel Sector’s Energy Efficiency: Lessons from Recent Economics Research
–Matthew E. Kahn and Peter (Peng) Liu [Publisher] [Google Scholar]

The Effects of Other Customers’ Dress Style on Customers’ Approach Behaviors: The Moderating Role of Sense of Power
–Choongbeom Choi and Anna S. Mattila [Publisher] [Google Scholar]

Research Notes

Airline Passenger Loyalty: The Distinct Effects of Airline Passenger Perceived Pre-Flight and In-Flight Service Quality
–Reza Etemad-Sajadi, Sean A. Way, and Laura Bohrer [Publisher] [Google Scholar]

Casino Customers’ Intention to Join a Loyalty Rewards Program: The Effect of Number of Tiers and Gender
–Justin Quigno and Lu Zhang [Publisher] [Google Scholar]

---