TOC: J Ops Man


Journal of Operations Management, 42/43


Notes from the editors: Ethical guidelines at Journal of Operations Management
V. Daniel R. Guide, Mikko Ketokivi [Publisher]

Special Issue on ‘Professional Service Operations Management (PSOM)’

Editorial for Journal of Operations Management special issue on “Professional Service Operations Management (PSOM)”
Jean Harvey, Janelle Heineke, Michael Lewis [Publisher]

Examining the characteristics and managerial challenges of professional services: An empirical study of management consultancy in the travel, tourism, and hospitality sector
Alistair Brandon-Jones, Michael Lewis, Rohit Verma, Matthew C. Walsman [Publisher] [Google Scholar]

A life-cycle perspective of professionalism in services
Benjamin Lawrence, Jie J. Zhang, Janelle Heineke [Publisher] [Google Scholar]

Examining pathways to safety and financial performance in hospitals: A study of lean in professional service operations
David D. Dobrzykowski, Kathleen L. McFadden, Mark A. Vonderembse [Publisher] [Google Scholar]

Professional service supply chains
Jean Harvey [Publisher] [Google Scholar]

Collaboration between service professionals during the delivery of health care: Evidence from a multiple-case study in U.S. hospitals
Claire Senot, Aravind Chandrasekaran, Peter T. Ward [Publisher] [Google Scholar]

Global engineering services: Shedding light on network capabilities
Yufeng Zhang, Mike Gregory, Andy Neely [Publisher] [Google Scholar]


Erratum to “Inventory record inaccuracy: Causes and labor effects” [J. Oper. Manag. 39–40 (2015) 63–78]
Howard Hao-Chun Chuang, Rogelio Oliva [Publisher] [Google Scholar]

Erratum to ‘Inventory record inaccuracy: Causes and labor effects’
Howard Hao-Chun Chuang, Rogelio Oliva [Publisher] [Google Scholar]