TOC: Intl J Bank Mar
Introduction
International Journal of Bank Marketing, 34(3)
http://www.emeraldinsight.com/toc/ijbm/34/3
Internet banking service quality and its implication on e-customer satisfaction and e-customer loyalty
Muslim Amin
Examining the key dimensions of mobile banking service quality: an exploratory study
Minjoon Jun and Sergio Palacios
The intentions of Lebanese consumers to adopt mobile banking
Mehmet Haluk Koksal
E-banking users’ behaviour: e-service quality, attitude, and customer satisfaction
Charles k. Ayo, Aderonke Atinuke Oni, Oyerinde J. Adewoye, and Ibukun O. Eweoya
The effects of organization mission fulfillment and perceived organizational support on job performance
Osman M Karatepe and Mehmet Aga
Customer relationship management
Suhail Ahmad Bhat and Mushtaq Ahmad Darzi
Predictors of customer loyalty in the Pakistani banking industry: a moderated-mediation study
Muhammad Abid Saleem, Sadaf Zahra, Rashid Ahmad, and Hina Ismail