http://www.emeraldinsight.com/toc/ijrdm/44/3

Last mile fulfilment and distribution in omni-channel grocery retailing
Alexander Hübner, Heinrich Kuhn, and Johannes Wollenburg

The multi-channel impact on the sales forces management
Paul Lapoule and Enrico Colla

Prescribed consumption and consumers’ decision-making styles
Corinne Lamour and Catherine De La Robertie

Comparing online and in-store risks in multichannel shopping
Christophe Bezes

What drives store brand purchases during crisis periods? Evidence from panel data in four product categories
Mbaye Fall Diallo and Joseph Kaswengi

Impact of environment on performance measurement design and processing in retailing
Verena Harrauer and Peter Schnedlitz

Channel design to enrich customers’ shopping experiences
Karine Picot-Coupey, Elodie Huré, and Lauren Piveteau

Guest editorial
Herbert Kotzab, Xavier Brusset, and Christoph Teller

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