TOC: J Retailing Con Services


Journal of Retailing and Consumer Services, 29

Delight the experts, but never dissatisfy your customers! A multi-category study on the effects of online review source on intention to buy a new product
Daria Plotkina, Andreas Munzel [Publisher] [Google Scholar]

Consumer adoption of No Junk Mail stickers: An extended planned behavior model assessing the respective role of store flyer attachment and perceived intrusiveness
Françoise Simon [Publisher] [Google Scholar]

Understanding premium private labels: A consumer categorisation approach
Magda Nenycz-Thiel, Jenni Romaniuk [Publisher] [Google Scholar]

Taboo tattoos? A study of the gendered effects of body art on consumers’ attitudes toward visibly tattooed front line staff
Chris Baumann, Andrew R. Timming, Paul J. Gollan [Publisher] [Google Scholar]

Co-creation of value at the bottom of the pyramid: Analysing Bangladeshi farmers’ use of mobile telephony
Bidit Lal Dey, Ameet Pandit, Mike Saren, Sanjay Bhowmick, Helen Woodruffe-Burton [Publisher] [Google Scholar]

The CSR’s influence on customer responses in Indian banking sector
Mobin Fatma, Zillur Rahman [Publisher] [Google Scholar]

Increasing online sales by facilitating spillover shopping
Amit Bhatnagar, Purushottam Papatla [Publisher] [Google Scholar]

Conceptualising and measuring consumer-based brand–retailer–channel equity
Juan Carlos Londoño, Jonathan Elms, Keri Davies [Publisher] [Google Scholar]

Consumers’ emotional responses to the Christmas TV advertising of four retail brands
Joanna Cartwright, Helen McCormick, Gary Warnaby [Publisher] [Google Scholar]

Marketing strategies, perceived risks, and consumer trust in online buying behaviour
Nikolaos Pappas [Publisher] [Google Scholar]

Internet service providers’ service quality and its effect on customer loyalty of different usage patterns
Thu Nguyen Quach, Paramaporn Thaichon, Charles Jebarajakirthy [Publisher] [Google Scholar]

Proactive versus reactive apparel brands in sustainability: Influences on brand loyalty
Hyejune Park, Youn-Kyung Kim [Publisher] [Google Scholar]

Predicting green product consumption using theory of planned behavior and reasoned action
Justin Paul, Ashwin Modi, Jayesh Patel [Publisher] [Google Scholar]

Service with a smile: Does the type of smile matter?
Susan A. Andrzejewski, Emily C. Mooney [Publisher] [Google Scholar]