TOC: Service Ind J


Service Industries Journal, 35(15/16)

Special Issue: Transformative Service Research: Part 2

Transformative service research: research that matters
Mark S. Rosenbaum [Publisher] [Google Scholar]

Consumers’ captive service experiences: it’s YOU and ME
Steven W. Rayburn [Publisher] [Google Scholar]

Transformative service networks: cocreated value as well-being
Hulda G. Black & Andrew S. Gallan [Publisher] [Google Scholar]

Understanding consumers’ decisions to adopt technology-enabled transformative services
Lisa Schuster, Judy Drennan & Ian Lings [Publisher] [Google Scholar]

Consumer transformation through volunteer service experiences
Mark R. Mulder, Justine M. Rapp, Anne Hamby & Todd Weaver [Publisher] [Google Scholar]

Services for the underserved: unintended well-being
Luis Javier Sanchez-Barrios, Mario Giraldo, Mahmoud Khalik & Ricardo Manjarres [Publisher] [Google Scholar]

Heritage site management: from dark tourism to transformative service experience?
Roxanna Magee & Audrey Gilmore [Publisher] [Google Scholar]