The Role of Satisfaction in Alumni Perceptions and Supportive Behaviors
–Amber L. Stephenson & David B. Yerger [Publisher] [Google Scholar]

Factors Influencing Information-Sharing Behaviors in Social Networking Sites
–Anupama Sukhu, Tingting (Christina) Zhang & Anil Bilgihan [Publisher] [Google Scholar]

Are Moderators of the Customer Satisfaction–Repurchase Intention Relationship Contingent on the Service Category? An Exploratory Investigation
–Birgit Leisen Pollack [Publisher] [Google Scholar]

Addressing Service Challenges to Improve Sales Training
–Earl D. Honeycutt Jr., Sharon K. Hodge & Ashraf M. Attia [Publisher] [Google Scholar]