Let’s Talk About Service Workshop


Namur, Belgium, 10-11 Dec 2015

4th Edition of the "Let’s Talk About Service Workshop"
Service Research Priorities: How to Make Them Happen?
December 10 & 11, 2015 – Namur (Belgium)

LTAS is a two-day event that aims at introducing young scholars to the wonderful world of service research and to guide them through their PhD journey: from fresh PhD students to early career starters. For each edition, a workshop on a particular emerging topic is selected.

What is it about?

The theme of this year’s workshop will be on “Service Research Priorities: How to make them happen?" The choice of this topic is driven by the recent publication of research priorities in the Journal of Service Research. Therefore this edition will include:

  1. Keynote speakers: co-authors of the research priorities who will share detailed insights and knowledge about the potential future research areas
  2. Method seminar: In each edition we offer participants the opportunity to discover methods that could be used in service research
  3. A collaborative workshop: the accepted doctoral students will be divided into small groups and asked to work together on one of the research priorities that will be assigned to them during the conference. Thought leaders and senior researchers will play the role of mentors?

Conference chairs

Wafa Hammedi is an Associate Professor of Service Innovation and Marketing at the faculty of Economics and Management (University of Namur- Belgium).

Bart Larivière is Assistant Professor of Service Management at Ghent University, where he is founder and Executive Director of the Center for Service Intelligence

Annouk Lievens (PhD, Free University of Brussels /VUB) is a Full Professor of Marketing at the Faculty of Applied Economic Sciences UA (Antwerp University) and chairman of the Marketing Department of that same faculty.

Full information available at