TOC: Services Mar Quart


Services Marketing Quarterly, 36(3)

Health Services Marketing for Routine Child Vaccinations in the Philippines
Roger Lee Mendoza [Publisher] [Google Scholar]

The Relationship Between Emotional Labor Strategies, Service Provider Hostility, and Service Quality
Hana Medler-Liraz & Tali Seger-Guttmann [Publisher] [Google Scholar]

Antecedents and Consequences of Discrete Emotions in Hedonic Consumption Situations
Jenny (Jiyeon) Lee [Publisher] [Google Scholar]

An Exploration of Stress and Satisfaction in College Students
Jungki Lee & Sunghyun Jang [Publisher] [Google Scholar]

The Impact of Customer Education on Customer Loyalty Through Service Quality
Munshik Suh, Henry Greene, Baiastan Israilov & Taeseok Rho [Publisher] [Google Scholar]

A Longitudinal Assessment of Consumers’ Attitudes Toward Accounting Advertising
H. Ronald Moser, Gordon L. Freeman & David Loudon [Publisher] [Google Scholar]