TOC: Intl J Bank Mar

Introduction

International Journal of Bank Marketing, 33(3)

Spatial analysis of the distribution and determinants of bank branch presence in Ghana
David Ansong, Gina Chowa and Bernice Korkor Adjabeng [Publisher] [Google Scholar]

Selection of appropriate electronic banking channel alternative: Critical analysis using analytical hierarchy process
Vaibhav Mishra and Vrijendra Singh [Publisher] [Google Scholar]

Customers’ emotional reactions in the banking industry
Veljko Marinkovic and Vladimir Obradovic [Publisher] [Google Scholar]

Modelling roles of commitment on rapport and satisfaction
Johra Kayeser Fatima, Mohammed Abdur Razzaque and Rita Di Mascio [Publisher] [Google Scholar]

The impact of insurance coverage on consumer utilization of health services: An exploratory study
Genevieve Elizabeth O’Connor [Publisher] [Google Scholar]

The profile of unethical insurance customers: a European perspective
Ali Dehghanpour and Zeinab Rezvani [Publisher] [Google Scholar]

Serving the poor: captive market CSR and repurchase intention
Saju Jose, Nilesh Khare and F. Robert Buchanan [Publisher] [Google Scholar]

An evaluation of an integrated perspective of perceived service quality for retail banking services in India
Sanjiv Mittal, Rajat Gera and Dharminder Kumar Batra [Publisher] [Google Scholar]

Customer satisfaction and loyalty in the United Arab Emirates banking industry
Hameedah Sayani [Publisher] [Google Scholar]

Examining intellectual capital and competitive advantage relationship: Role of innovation and organizational learning
Hardeep Chahal and Purnima Bakshi [Publisher] [Google Scholar]