RESER 2015


European Association for Research on Services, Copenhagen, 10-12 Sep 2015; Deadline 11 May

Dear Colleague,

I would like to draw your attention to this year’s RESER conference, RESER2015, that will be organized by Roskilde University and will take place in Copenhagen on September 10-12. The call for papers is now available at the conference home page ( Prior to the conference, on September 8-9, RESER will organize a doctoral colloquium at Roskilde University (for more information about the doctoral colloquium, see here:

The theme of the conference is Service development and innovation for prosperity and human well-being in the 21st century. The conference will explore how development and innovativeness of knowledge intensive and manual services are crucial for meeting society’s present problems of employment, sustainability, work integration, ageing and climate change as well as wider economic challenges. There will be a Special track on Services and Development in Developing Countries (REDLAS track) and an Industry Master Class will take place. The conference will be organized around the following themes:

  • Development, innovation and societal impact of knowledge intensive services
  • Development and innovation in public and private manual services
  • Changing geographies of services: Internationalisation, regional and local development
  • The role of services and service development in industrial policy
  • Service management and marketing theory and research methods in an innovative perspective
  • Servitization
  • ICT’s role in service development
  • Services and innovation in developing economies (REDLAS track)
  • Industry Master Class

RESER (The European Association for REsearch on SERvices) is a network of research groups and individuals active in services research and policy formulation, mainly located in European countries. The RESER 2015 conference is a forum for the presentation and discussion of innovative studies on services to ensure the active development of service research. Scholars and practitioners of management, marketing, engineering, economics, sociology, geography, or any other discipline are invited to submit papers that explore and develop a multidisciplinary understanding of various service issues. Papers can be based on literature reviews, conceptual and empirical studies using qualitative, quantitative and mixed methods.

On behalf of the RESER2015 Organizing Committee,

Jon Sundbo, Flemming Sørensen, Ada Scupola and Lars Fuglsang