TOC: Service Ind J


Service Industries Journal, 35(6)

Guest Editorial

Creativity and innovation in the service sector
Marianna Sigala & Olivia Kyriakidou [Publisher] [Google Scholar]

Exploring the role of front-line employees as innovators
Marit Engen & Peter Magnusson [Publisher] [Google Scholar]

Making bottom-up and top-down processes meet in public innovation
Eveliina Saari, Mikko Lehtonen & Marja Toivonen [Publisher] [Google Scholar]

Novelty-focussed document mapping to identify new service opportunities
Changyong Lee & Hakyeon Lee [Publisher] [Google Scholar]