Editorial
–David Reed [Publisher]

Ethical marketing research in the digital age – How can academics and practitioners work together?
–Lillian Clark [Publisher] [Google Scholar]

The marketing data space race
–Robert Shaw [Publisher] [Google Scholar]

Customer experience in the omni-channel world and the challenges and opportunities this presents
–Glenn Cook [Publisher] [Google Scholar]

Barilla goes mobile with Ringo
–Ambra Pazzagli [Publisher] [Google Scholar]

DMA Customer Acquisition Barometer 2014
–Yashraj Jain and Andrew Colwell [Publisher] [Google Scholar]

Imputing unknown competitor marketing activity with a Hidden Markov Chain
–Dominique Haughton, Guangying Hua, Danny Jin, John Lin, Qizhi Wei and Changan Zhang [Publisher] [Google Scholar]

SPECIAL ISSUE: FOCUS ON DIGITAL MARKETING

The e-Marketing SIG (beta) manifesto – Aligning research with practice in digital marketing
–Julia Wolny [Publisher] [Google Scholar]

SPECIAL ISSUE PAPERS

eWOM in online customer support communities: Key variables in information quality and source credibility
–Hannah Dancer, Raffaele Filieri and David Grundy [Publisher] [Google Scholar]

Towards practical relevance – Delivering superior firm performance through digital customer experience strategies
–Philipp Klaus [Publisher] [Google Scholar]

Mapping customer journeys in multichannel decision-making
–Julia Wolny and Nipawan Charoensuksai [Publisher] [Google Scholar]

Personality types and Facebook advertising: An exploratory study
–Lillian Clark and Levent Calli [Publisher] [Google Scholar]

ICO reports on its enforcement action
–Sue Gold [Publisher] [Google Scholar]

Germany finally moves on cookie laws
–Adrian Schneider [Publisher] [Google Scholar]

Landmark judgement on intellectual property and online links
–Jonathan Mayner [Publisher] [Google Scholar]

New search term marketing case
–Jonathan Mayner [Publisher] [Google Scholar]

Nuisance calls latest
–Thomas Spanyol [Publisher] [Google Scholar]

Midata initiative update
–Emma Harrington [Publisher] [Google Scholar]

Book Reviews

Brand vandals: Reputation wreckers and how to build better defences
–Richard Webber [Publisher]

Data smart: Using data science to transform information into insight
–David Reed [Publisher]

Future Foundation conference – Big data and the future of insight
–David Reed [Publisher]

IDM data council discussion – Organizing for data and analytics
–David Reed [Publisher]

Customer analytics and insights in retail financial services
–David Reed [Publisher]

---