TOC: J Financial Services Mar


Journal of Financial Services Marketing, 19(2)


Personal selling and sales management in the marketing of financial services: Introduction to the special issue
Esmail Salehi Sangari [Publisher]

Relationship building in the financial services marketplace: The importance of personal selling
Victoria L Crittenden, William F Crittenden and Andrew B Crittenden [Publisher] [Google Scholar]

Attraction of marketing and sales professionals in the financial services industry: An analysis of pre-, during and post-financial crisis job postings
Karen Robson, Stefanie Beninger and Daniel Hall [Publisher] [Google Scholar]

Recruiters and applicants: An exchange of words
Stephen Humphrey [Publisher] [Google Scholar]

The interplay of salesperson’s job performance and satisfaction in the financial services industry
Joon-Hee Oh, Brian N Rutherford and JungKun Park [Publisher] [Google Scholar]

Elements of a talent strategy for effective relationship building: A study among bank sales and service providers
Joseph Vella, Albert Caruana and Leyland F Pitt [Publisher] [Google Scholar]

Employer branding: Attracting and retaining talent in financial services
Anna Nappa, Mana Farshid and Tim Foster [Publisher] [Google Scholar]

Big Five personality traits and financial salesperson performance: An application of Chernoff faces
Neil Lilford, Debbie Vigar-Ellis and Deon Nel [Publisher] [Google Scholar]

Effect of respondents’ personality on resistance to change and the sales force
Neil Lilford [Publisher] [Google Scholar]