TOC: Service Ind J

Introduction

Service Industries Journal, 34(5)

The evolution of service innovation research: a critical review and synthesis
Per Carlborg, Daniel Kindström & Christian Kowalkowski [Publisher] [Google Scholar]

What motivates professional service firm employees to nurture client dialogues?
Alban Fischer, Jan Henrik Sieg, Martin W. Wallin & Georg von Krogh [Publisher] [Google Scholar]

Relations between organizational commitment and focal and discretionary behaviours
Pep Simo, Mihaela Enache, Jose M. Sallan & Vicenc Fernandez [Publisher] [Google Scholar]

The influence of service orientation and interaction orientation on consumer identification
Wei Tung, Austin Rong-Da Liang & Su-Chang Chen [Publisher] [Google Scholar]

Key drivers of services website loyalty
Silvia Sanz-Blas, Carla Ruiz-Mafé & Isabel Pérez Perez [Publisher] [Google Scholar]