Revisit: AMA-SERVSIG Consortium


Inviting Applications for Breakout Sessions and Travel Scholarships for the 21st Annual AMA-SERVSIG Doctoral Consortium, University of Miami, 25-26 Jun 2014

The 21st Annual AMA SERVSIG Doctoral Consortium preceding the Frontiers in Service Conference hosted at the University of Miami is designed to help doctoral students and new faculty succeed in their careers. By promoting an intimate and collegial atmosphere, the consortium provides a wonderful opportunity for participants to interact with the field’s leading service scholars and get feedback on research.


The consortium will begin with a welcome reception evening of Wednesday, June 25, 2014 and will continue with a full day of sessions on Thursday, June 26, 2014. Further details can be found at:

Doctoral consortium participants must register for the conference and consortium in order to participate in the event (


Doctoral students will have the opportunity to “speed pitch” their research ideas to scholars in the field of service marketing during breakout sessions the afternoon of June 26th, 2014. Each attendee participating in these dedicated breakout session will discuss his or her research projects with scholars who share complimentary interests. Consortium attendees who would like to participate in these breakout sessions should submit an extended abstract (1-2 pages) of their research project via email to the consortium co-chair, Lerzan Aksoy, Fordham University, ( by May 1st, 2014.


Participants can also apply for the Liam Glynn Travel Scholarship. The Liam Glynn Travel Scholarship is facilitated by donations from Arizona State University’s Center for Services Leadership and helps selected emerging service scholars to cover a part of the expenses to attend the Consortium and the Frontiers in Service Conference.

Two to four applicants will be awarded travel grants of $500 – $1,000 depending upon the number of applications received. Current Ph.D. seeking students and recent graduates are eligible to apply. All submissions should be submitted via email to Lerzan Aksoy, Fordham University, by May 1st, 2014 and should include the following information:

1.     Curriculum vita

2.     Statement as to why attending the Frontiers in Service Conference would be beneficial to the applicant at this stage in his/her career

3.     Statement confirming that applicant has strong interest in the field of service marketing with supporting information (e.g. area of  research)

A committee comprised of AMA SERVSIG members will select the award recipients.

Attendees are encouraged to contact the consortium co-chair, Lerzan Aksoy, Fordham University ( if they have any questions regarding the event.

The consortium event is supported by Arizona State University’s Center for Services Leadership, the University of Miami and Fordham University Schools of Business.

Doctoral Consortium Co-Chairs:

Dr. Lerzan Aksoy                                               Dr. Werner Kunz                               

Associate Professor of Marketing                         Assistant Professor of Marketing               

Fordham University                                            University of Massachusetts at Boston