Cobranding arrangements and partner selection: a conceptual framework and managerial guidelines
–Casey E. Newmeyer, R. Venkatesh & Rabikar Chatterjee [Publisher] [Google Scholar]

Do institutional investors pay attention to customer satisfaction and why?
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Delusive perception—antecedents and consequences of salespeople’s misperception of customer commitment
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Exploring impulse buying in services: toward an integrative framework
–Piyush Sharma, Bharadhwaj Sivakumaran & Roger Marshall [Publisher] [Google Scholar]

How do the success factors driving repurchase intent differ between male and female customers?
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Buyers’ perceived switching costs and switching: a meta-analytic assessment of their antecedents
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The importance of reciprocal spillover effects for the valuation of bestseller brands: introducing and testing a contingency model
–Ann-Kristin Knapp, Thorsten Hennig-Thurau & Juliane Mathys [Publisher] [Google Scholar]

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