TOC: Service Ind J


Service Industries Journal, 33(15/16)

Knowledge intensive business services and client innovation
Tai-Shan Hu, Chien-Yuan Lin & Su-Li Chang [Publisher] [Google Scholar]

Adoption and use of technology in small business environments
Maria del Mar Alonso-Almeida & Josep Llach [Publisher] [Google Scholar]

Merger and acquisition evaluation and decision making model
Wen-Shiung Lee [Publisher] [Google Scholar]

Chinese customers’ loyalty to international consulting firms
Qianqian Li & Qinqin Zheng [Publisher] [Google Scholar]

Promoting the quality of hospital service for children with developmental delays
Shu-Fang Lee & Wen-Shiung Lee [Publisher] [Google Scholar]

A conceptual model of motivations for consumer resale on C2C websites
Hsunchi Chu [Publisher] [Google Scholar]

Promoting service brands via the Internet
Iris Vilnai-Yavetz & Sigal Tifferet [Publisher] [Google Scholar]

Foreign ownership and firm performance in German services
John Philipp Weche Gelübcke [Publisher] [Google Scholar]

The impact of service innovation on firm performance
Lei Lin [Publisher] [Google Scholar]

The moderating effects of service solution characteristics on competitive advantage
Yan Xin, Kah-Hin Chai, Ville Ojanen & Aarnout Brombacher [Publisher] [Google Scholar]

Perceived importance of native language use in service encounters
Jonas Holmqvist & Yves Van Vaerenbergh [Publisher] [Google Scholar]

Market segmentation of airline cargo transport
Ching-Cheng Chao, Taih-Cherng Lirn & Kuo-Chung Shang [Publisher] [Google Scholar]

The increasing service intensity of European manufacturing
Martin Falk & Fei Peng [Publisher] [Google Scholar]

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