ISQFD 2014


20th International Symposium on Quality Function Deployment, Istanbul, 4-5 Sep 2014; Deadline 10 Feb

20th International Symposium on Quality Function Deployment (ISQFD 2014). ISQFD 2014, organized by Dokuz Eylül University Faculty of Business and supported by International Council for QFD (ICQFD), will be held on September 4 – 5, 2014 in Istanbul, Turkey.

The symposium will include research and industrial presentations on new product and technology development, customer voice analysis, process and product improvement, quality management, and so on.

The official symposium web site:

Call for Papers for the 20th International Symposium on QFD

Take a step further in creating a value …

4 -5 September 2014, Istanbul – TURKEY

Successful products/services are ones that meet customer needs, are innovative and that offer value. The higher the customer receives value, the more the provider obtains excellent profit margins. As the most promising method for understanding the customers and designing/improving products and services accordingly, Quality Function Deployment (QFD) has been updated over time starting from the co-founder Akao’s original QFD process. It is now evolved to an integrated and tailored methodology to know where the resources will be most effectively utilized to create value for organization and their customers.

As a continuation of an ongoing tradition for many years, the 20th International Symposium on QFD offers a great opportunity for presenters and participants to share business experiences and research findings with national and international QFD professionals, and to learn new updates and trends in QFD and other relevant methodologies.

The 20th International Symposium on QFD, organized by Dokuz Eylül University Faculty of Business and supported by International Council for QFD (ICQFD), will be held on September 4 – 5, 2014 in Istanbul, Turkey. Researchers and practitioners from all sectors and countries are welcome to explore how QFD drives to work on the right things and make long-term improvements in creating a value.


Topics of interest include but not limited to;

  • QFD success stories
  • Research papers that contribute to theoretical basis of QFD
  • Applications in different sectors
  • Innovative applications and case studies integrated with different concepts such as Theory of Constraints, Kansei Engineering, AHP, TRIZ, Robust Design and Taguchi methods, Policy Deployment, Six Sigma, Lean Manufacturing, Lean Sigma, New Lanchester Strategy, Benchmarking, other planning, problem solving and process improving methods.

The papers will be peer reviewed. Paper selection will be made on the basis of technical quality, interest to the natural symposium audiences, originality of topic and approach, relevance to the symposium, value of contribution to the QFD world and commitment in-person presentation at the symposium. The symposium committee will consider the peer reviewer’s comments, their own impressions of the submission, and the shape of the overall program in selecting papers.

Important dates (deadlines)

  • Abstract submission : February 10th, 2014
  • Final paper submission : May 5th , 2014

Where to Submit

All abstracts must be submitted through the official symposium website

Venue and Accommodation

The selected hotel for the 20th International Symposium on QFD will be Hilton Garden Inn Istanbul Golden Horn.

Sütlüce Mahallesi, Imrahor Caddesi, Dutluk Sokak, 34445 Beyoglu, Istanbul, TURKEY

Please contact symposium secretariat for special accommodation rates for the delegates. More details for the hotel can be found at

Symposium Chair

Program Committee
Assist.Prof.Aysun KAPUCUGIL IKIZ
Assist.Prof.Güzin ÖZDAGOGLU
Assist.Prof.Askin ÖZDAGOGLU
Assist.Prof.Banu ATREK
Dokuz Eylul Universitesi Isletme Fakultesi Tinaztepe Yerleskesi 35390 – Buca IZMIR
Phone : +90-232 301 82 86
Fax : +90-232 453 50 62
E-mail :

Symposium Secretariat

Gayrettepe Mah. Esentepe Yildiz Posta Cad. Akin Sitesi 1. Blok No: 6 Kat: 1 D: 3 34349 Sisli – Istanbul / TURKEY
Phone : +90-212 347 63 00
Fax : +90-212 347 63 63
E-mail :

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