TOC: Service Ind J


Service Industries Journal, 33(2)

Determinants of knowledge transfer strategy in franchising: integrating knowledge-based and relational governance perspectives
Nina Gorovaia & Josef Windsperger [Publisher] [Google Scholar]

‘Organizational learning culture’: an ingenious device for promoting firm’s innovativeness
Masood Nawaz Kalyar & Nosheen Rafi [Publisher] [Google Scholar]

Case studies and practical applications

Service willingness and senior tourists: knowledge about aging, attitudes toward the elderly, and work values
Anita Zichun Chu & Regina Juchun Chu [Publisher] [Google Scholar]

Assessing gender differences in ‘quick response’ code loyalty promotion acceptance
Shintaro Okazaki, Angeles Navarro & Carolina López-Nicolas [Publisher] [Google Scholar]

The correlations between price cuts/changes and fee sensitivity on the choice of mobile phone service provider
Yi-Fei Chuang & Yih-Ching Tsaih [Publisher] [Google Scholar]

Firm growth in the Swedish retail and wholesale industries
Sven-Olov Daunfeldt, Åsa Lang, Zuzana Macuchova & Niklas Rudholm [Publisher] [Google Scholar]

The impact of crisis events on the stock returns volatility of international airlines
Yu Shan Wang [Publisher] [Google Scholar]

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