TOC: J Services Mar


Journal of Services Marketing, 27(2)

Branding activities of a micro industrial services company
Jenny Sandbacka, Satu Nätti, Jaana Tähtinen [Publisher] [Google Scholar]

Configural algorithms of patient satisfaction, participation in diagnostics, and treatment decisions’ influences on hospital loyalty
Chia-Wen Chang, Ting-Hsiang Tseng, Arch G. Woodside [Publisher] [Google Scholar]

Effects of mutual fund advertising disclosures on investor information processing and decision-making
Taejun (David) Lee, TaiWoong Yun, Eric Haley [Publisher] [Google Scholar]

Nomological validity of the Net Promoter Index question
Birgit Leisen Pollack, Aliosha Alexandrov [Publisher] [Google Scholar]

Encounter-based antecedents of e-customer citizenship behaviors
Nwamaka A. Anaza, Jing Zhao [Publisher] [Google Scholar]

Empowering senior citizens via third places: research driven model development of seniors’ empowerment and social engagement in social places
Kanika Meshram, Aron O’Cass [Publisher] [Google Scholar]

Determinants of diners’ variety seeking intentions
Jooyeon Ha, SooCheong (Shawn) Jang [Publisher] [Google Scholar]

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