Mercadona (Spain): a retail model in expansion
–Alejandro López-González, Rubén C. Lois-González, Rubén Fernández-Casal [Publisher] [Google Scholar]

Examining chain bookshops in the context of “third place”
–Audrey Laing, Jo Royle [Publisher] [Google Scholar]

The impact of cyberostracism on online complaint handling: Is “automatic reply” any better than “no reply”?
–Anna S. Mattila, Luisa Andreau, Lydia Hanks, Ellen E. Kim [Publisher] [Google Scholar]

Discourse and institutional change in mass retail – the case of an institutional entrepreneur in France: The weblog of Leclerc
–Karim Messeghem, Marie-Pierre Fourquet-Courbet [Publisher] [Google Scholar]

The Hardware and Software Behind ELMAR Is Paid for with AMA Dues Please Support ELMAR by joining the AMA or renewing your membership