TOC: Service Sci


Service Science, 4(4)

The Impact of Health Service Provider Agreeableness on Care Quality Variation
Ching-I Teng and Wen-Hsin Hsu [Publisher] [Google Scholar]

Determining the Priority of Critical Service Attributes: An Integrated Model and an Empirical Case Study in the Higher Education Sector
Ronald Sukwadi, Ching-Chow Yang, and Liu Fan [Publisher] [Google Scholar]

Designing and Pricing Services Based on Customer-Perceived Value: An Airline Company Feasibility Study
Emmanuel Fragnière, Angela Lombardi, and Francesco Moresino [Publisher] [Google Scholar]

An Economic Order Quantity Model for Nonconforming Quality Products
Shib Sankar Sana [Publisher] [Google Scholar]

A Concept Generation Support System for Product-Service System Development
Kwang-Jae Kim, Chie-Hyeon Lim, Dong-Hee Lee, Jin Lee, Yoo-Suk Hong, and Kwangtae Park [Publisher] [Google Scholar]

The Influence of After-Sales Service Determinants on Brand Loyalty Within the Premium Automotive Industry: An Empirical Comparison of Three Countries
Paul Hünecke and Marjaana Gunkel [Publisher] [Google Scholar]

Magnified Effects of Changes in NIH Research Funding Levels
Richard C. Larson, Navid Ghaffarzadegan, and Mauricio Gomez Diaz [Publisher] [Google Scholar]

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