How Can Achievement Induce Loyalty? A Combination of the Goal-Setting Theory and Flow Theory Perspectives
–Ching-I Teng, Shao-Kang Lo, and Yi-Jhen Li [Publisher] [Google Scholar]

Planning for an Aging Fleet of Shuttle Vehicles with Simulation
–Robert M. Saltzman [Publisher] [Google Scholar]

Value Cocreation and Service Systems (Re)Formation: A Service Ecosystems View
–Stephen L. Vargo and Melissa Archpru Akaka [Publisher] [Google Scholar]

Metamodel for Service Analysis and Design Based on an Operational View of Service and Service Systems
–Steven Alter [Publisher] [Google Scholar]

Service Commitment Strategy and Pricing Decisions in Retail Supply Chains with Risk-Averse Players
–Tiaojun Xiao, Tsan Ming Choi, Danqin Yang, and T. C. E. Cheng [Publisher] [Google Scholar]

Multilevel Simulations of Health Delivery Systems: A Prospective Tool for Policy, Strategy, Planning, and Management
–Hyunwoo Park, Trustin Clear, William B. Rouse, Rahul C. Basole, Mark L. Braunstein, Kenneth L. Brigham, and Lynn Cunningham [Publisher] [Google Scholar]

E-procurement Service Provider Selection—An Analytic Network Process-Based Group Decision-Making Approach
–M Ramkumar and Mamata Jenamani [Publisher] [Google Scholar]

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