Framing and Efficacy: The Effect of Regulatory Fit on Skin Cancer Prevention and Detection
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Customer Satisfaction With Complaint Resolution in the Power Sector in a Developing Economy
–Syed Saad Andaleeb, S.S.M. Sadrul Huda, Afsana Akhtar & Segufta Dilshad [Publisher] [Google Scholar]

Examining Public Hospital Service Failure: The Influence of Service Failure Type, Service Expectations, and Attribution on Consumer Response
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The Raising of Corporate Sponsorship: A Behavioral Study
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