Editorial
–Nigel F. Piercy & Carolyn A. Strong [Publisher]

The globalization of Tesla Motors: a strategic marketing plan analysis
–Myles Edwin Mangram [Publisher] [Google Scholar]

Strategic insights from mystery shopping in B2B relationships
–Jan Mattsson [Publisher] [Google Scholar]

Progress in customer relationship management adoption: a cross-sector study
–Maureen Meadows & Sally Dibb [Publisher] [Google Scholar]

Examining the role of within functional area resource–capability complementarity in achieving customer and product-based performance outcomes
–Aron O’Cass & Phyra Sok [Publisher] [Google Scholar]

Organisational identification and leader member exchange influences on customer orientation and organisational citizenship behaviours
–Mark Anthony Farrell & Eddie Oczkowski [Publisher] [Google Scholar]

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