New SIJ Team and Direction


Service Industries Journal announces a new editorial team, with Eileen Bridges serving as Editor-in-Chief

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The Service Industries Journal announces a new editorial team and direction, effective January 1, 2012.

New Mission Statement:

“The Service Industries Journal publishes research that contributes to the development of theory and resulting best practices in services, including management, human resources, logistics, marketing, entrepreneurship, innovation, finance, internet-related and interdisciplinary approaches. Contributions are welcomed from around the globe and those that offer socially responsible viewpoints are particularly encouraged.”

Editor-in-Chief: Professor Eileen Bridges, Kent State University, Ohio, USA

Associate Editors:

  • Professor Youjae Yi, Seoul National University, Korea
  • Professor Domingo Ribeiro, University of Valencia, Spain
  • Professor John Bryson, Birmingham University, UK
  • Professor Mark Rosenbaum, Northern Illinois University, USA

Editorial Board:

  • Levent Altinay, Oxford Brookes University, UK
  • Helena Alves, University of Beira, Portugal
  • Christy Ashley, East Carolina University, USA
  • John Ashton, Bangor University, UK
  • Len Berry, Texas A&M University, USA
  • Carolyn Bonifield, University of Vermont, USA
  • Liliana Bove, University of Melbourne, Australia
  • Elten Briggs, University of Texas – Arlington, USA
  • Cathy Burgess, Oxford Brookes University, UK
  • Les Carlson, University of Nebraska, USA
  • Marcin Chlodnicki, University of Economics, Poland
  • Pratibha Dabholkar, University of Tennessee, USA
  • Gonzales d’Alcantara, University of Antwerp, Belgium
  • Mike Dorsch, Clemson University, USA
  • Kevin Dow, University of Alaska – Anchorage, USA
  • Ray Fisk, Texas State University, USA
  • Henry Kwong-yin Fock, Hong Kong Baptist University, Hong Kong
  • Kendra Fowler, Youngstown State University, USA
  • Ron Goldsmith, Florida State University, USA
  • Christian Grönroos, Hanken School of Economics, Finland
  • Evert Gummesson, Stockholm University, Sweden
  • Denis Harrington, Waterford Institute of Technology, Ireland
  • Mary Hogue, Kent State University, USA
  • Jan Owen Jansson, Linkoping University, Sweden
  • Rama Jayanti, Cleveland State University, USA
  • Susan Keaveney, University of Colorado – Denver, USA
  • Soo wook Kim, Seoul National University, Korea
  • Ronald LeBlanc, Idaho State University, USA
  • Moonkyu Lee, Yonsei University, Korea
  • Steven W. Litvin, Charleston College, USA
  • Jan Mattsson, Roskilde University, Denmark
  • Michael McCall, Ithaca College, USA
  • Larry J. Menor, University of Western Ontario, Canada
  • Felicia Morgan, University of Western Florida, USA
  • Luiz Moutinho, University of Glasgow, UK
  • Sak Onkvisit, San Jose State University, USA
  • Michael J. Page, Bentley University, USA
  • Charles E. Pettijohn, Nova Southeastern University, USA
  • Jean Philippe, University Paul Cezanne, France
  • Luke Pittaway, Georgia Southern University, USA
  • Zillur Rahman, Indian Institute of Technology, India
  • Luis Rubalcaba, University of Alcalá, Spain
  • Mary Schramm, Quinnipiac University, USA
  • Noel Scott, Queensland University, Australia
  • Wayne Smith, Charleston College, USA
  • Leigh Sparks, Stirling University, UK
  • Rodoula Tsiotsou, University of Macedonia, Greece
  • Jochen Wirtz, National University of Singapore, Singapore

At present, the Service Industries Journal offers many good articles, especially in the financial, logistics, and hospitality industries. Submission are particularly encouraged in underrepresented topic areas, especially healthcare, human resources, innovation, and use of social media in marketing, and from underrepresented areas of the globe. The editorial team is committed to ensuring that each submission receives a fair review and helpful comments, regardless of the ultimate decision.

Please submit service-related manuscripts and/or register to serve as a reviewer at the website:


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