GSSI 2012

Introduction

6th Annual Global Sales Science Institute Conference, Turku, Finland, 13-15 Jun 2012; Deadline 29 Feb

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Call for Papers for the Global Sales Science Institute (GSSI) conference

6th Annual Conference
Turku, Finland
June 13-15, 2012

“Selling in a Fully-Participative Society”

As technology continues to flatten the global marketplace, instantaneous access to information prompts business and consumers to engage with products and companies at higher levels. Such increased involvement coupled with opportunities to co-create value during the sales exchange results in a society that is more fully participative in the sales process. Moving far beyond the exchange of goods and services, the co-creation of value during the sales and communications processes has challenged traditional views of selling and creates new opportunities for sales research, practice and education.

GSSI 2012 in Turku, Finland will feature peer-reviewed papers, panel discussions and invited keynotes on sales and sales management. Theoretical, conceptual, measurement, modeling, empirical, experimental and cross-cultural papers are all welcome. Topics can relate (but are not limited) to the following:

  1. Collaborating, co-producing and creating: adapting selling processes, sales and sales management strategies and techniques to engage with a fully-participative society
  2. Addressing customer and consumer expectations while involved with the sales process
  3. Leveraging technology in the participative sales exchange
  4. Identifying the limits of customer participation and aligning organizational strategy
  5. Managing resources to allow customer engagement while maintaining reasonable balance for those in customer-interfacing roles and functions
  6. Optimizing social networks and social media for business growth and customer satisfaction
  7. Managing people and messages across multiple platforms
  8. Teaching sales innovatively and inspiring student engagement

Submission must be received by midnight on February 29, 2012.

Full information available at

http://www.gssi2012.com/callforpapers

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