ARC: Connections: ELMAR: TOC areas: services: journals

Service Industries Journal  Relevant ARCategory: Marketing Journals

---

Introduction
–Domingo Ribeiro Soriano [Publisher]

Dynamics of experience service innovation: innovation as a guided activity – results from a Danish survey
–Lars Fuglsang; Jon Sundbo; Flemming Sørensen [Publisher] [Google Scholar]

Whiteness, ethnic minorities and advertising in travel brochures
–Dawn Burton; Mary Klemm [Publisher] [Google Scholar]

Financial service sector performance measurement model: AHP sensitivity analysis and balanced scorecard approach
–Cheng-Ru Wu; Chin-Tsai Lin; Pei-Hsuan Tsai [Publisher] [Google Scholar]

Service quality control mechanisms in franchise networks
–Roberto Sánchez Gómez; Isabel Suárez González; Luis Vazquez Suárez [Publisher] [Google Scholar]

Productivity growth and cyclical behaviour in service industries: the Spanish case
–Andrés Maroto-Sánchez [Publisher] [Google Scholar]

Organisational rigidities and marketing theory: examining the US department store c.1910–1965
–Steve Wood [Publisher] [Google Scholar]

Using the theory of planned behaviour to predict public sector training participation
–Yen-Yin Ho; Hsien-Tang Tsai; Jen-der Day [Publisher] [Google Scholar]

Study on the relations among the customer knowledge management, learning organization, and organizational performance
–Chich-Jen Shieh [Publisher] [Google Scholar]

Antecedents of consumers’ time perceptions in a hypermarket retailer
–Ivan Damir Anic; Sonja Radas; Joseph C. Miller [Publisher] [Google Scholar]

Bootstrapped Malmquist indices of Australian airports
–A. Assaf [Publisher] [Google Scholar]

---