Reviewers for MSQ


The new editors of Managing Service Quality seek reviewers for the journal

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Dear colleagues,

The new editors of Managing Service Quality (MSQ) Dr Chatura Ranaweera (Wilfrid Laurier University, Canada) and Dr Marianna Sigala (University of the Aegean, Greece) are currently seeking reviewers for MSQ with 1) prior reviewing experience for high quality journals, 2) expertise in service management research, and 3) a commitment to maintain high quality standards to achieve the journals goals and objectives.

MSQ has recently been accepted for inclusion in Thomson Reuters Social Science Citation Index (ISI) and its first Impact Factor is due in 2012. MSQ publishes a broad range of multi-disciplinary research focusing on service quality management and related issues.

During November MSQ will begin to use the online submission system, ScholarOne Manuscripts, which will further increase the efficiency of the review process and also enable articles accepted through the system to be uploaded online and cited, prior to publication.

Reviewers should be willing to provide constructive and comprehensive feedback that will enable authors to improve the quality of their work. Manuscript reviews should be completed within a period of 4 weeks. You will not be expected to review more than 5 papers per year, however, you will be able to specify the number of papers that you can review.

If you are interested in serving as a reviewer for MSQ, please e-mail your CV and areas of expertise (or keywords) to the MSQ editors at and

Reviewing papers enables you to stay up to date with new research developments, learn from and contribute to peers, and to contribute to the journal’s success.

For more information about MSQ please visit the website of the journal and/or contact the journal editors.

Thanking you in advance for your interest and support to MSQ.

With kind regards,

Chatura Ranaweera & Marianna Sigala
Co-Editor, MSQ