Service Science Research


Service Science Research, Strategy and Innovation: Dynamic Knowledge Management Methods, Book to be edited by N. Delener; Proposal deadline 30 Sep 2010

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Service Science Research, Strategy and Innovation: Dynamic Knowledge Management Methods

Proposal Submission Deadline: September 30th, 2010

A book edited by Dr. N. Delener
State University of New York – OW, U.S.A.

To be published by IGI Global:

Dear Colleagues,

You have been cordially invited to submit a chapter on Service Science Research, Strategy, Innovation, Leadership, Knowledge Management, Technology Management, Marketing, E-Business and E-Governance among others.

Recommended topics include, but are not limited to, the following:

  • Overview
  • Services. General statements
  • Service Systems
  • Services Management
  • Productivity and Innovation in Services
  • Business Strategy
  • Company diagnostics. Evaluation of companies (business)
  • The structure and main components of strategic management
  • Strategy realization
  • Business Strategy Modeling
  • Business Process
  • The essence of the company as a business-system
  • Business-processes management
  • Business analytics and optimization. Center for Business Optimization (CBO)
  • Business Standards for the Extended Enterprise
  • People/ Workforce
  • Human Capital Management and Optimization
  • Human Development and IT-skills
  • Knowledge Management
  • Underlying Technology
  • On Demand Innovation Services (ODIS)
  • Business Performance Management
  • Information Integration
  • IT Services
  • Security and Privacy
  • Service Science and E-business
  • B2B
  • B2C
  • B2G
  • E-Government
  • E-payment systems

The target audience of this book will be composed of professionals and researchers working in the field of service science research, strategy, innovation, and knowledge management in various disciplines. Moreover, the book will explore in detail such areas as strategy development, service contracts, human capital management, leadership, management, marketing, e-government, e-commerce; including real world examples of the selected cases, it will give readers the tools to utilize the knowledge and techniques to succeed in their careers.

Submission Procedure

Researchers and practitioners are invited to submit on or before September 30th, 2010, a 2-3 page chapter proposal clearly explaining the mission and concerns of his or her proposed chapter. Authors of accepted proposals will be notified by October 15th, 2010 about the status of their proposals and sent chapter guidelines. Full chapters are expected to be submitted by December 30, 2010. All submitted chapters will be reviewed on a double-blind review basis. Contributors may also be requested to serve as reviewers for this project ( For further details, please visit the Author Resources page.

Inquiries and submissions can be forwarded electronically (Word document) or by mail to:

Dr. N. Delener
Professor and Dean
School of Business
State University of New York – OW
223 Store Hill Road
Old Westbury/Long Island, New York 11568
U.S.A. Tel.: +516-876-3408 (voice); 516-876-3292 (direct)• Fax: +631-462-9578