TOC: Cornell Hosp Quart
Introduction
Cornell Hospitality Quarterly, 51(3)
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Cornell Hospitality Quarterly
Relevant ARCategory: Marketing Journals |
Don’t Call It a Recovery Just Yet: The Red Flags Are Still Flying
–Randell A. Smith [Publisher] [Google Scholar]
"What Is Past Is Prologue"
–R. Mark Woodworth [Publisher] [Google Scholar]
Do Happy Employees Really Mean Happy Customers? Or Is There More to the Equation?
–Rick Garlick [Publisher] [Google Scholar]
Restaurant Profitability Management: The Evolution of Restaurant Revenue Management
–Gary M. Thompson [Publisher] [Google Scholar]
Service Failures in Restaurants: Which Stage of Service Failure Is the Most Critical?
–Young Namkung and Soocheong Jang [Publisher] [Google Scholar]
The Dynamics of Green Restaurant Patronage
–Hsin-Hui Hu, H.G. Parsa, and John Self [Publisher] [Google Scholar]
Leadership in the Service of Hospitality
–Judi Brownell [Publisher] [Google Scholar]
What Matters More?: Contrasting the Effects of Job Satisfaction and Service Climate on Hotel Food and Beverage Managers’ Job Performance
–Sean A. Way, Michael C. Sturman, and Carola Raab [Publisher] [Google Scholar]
Like It! Learn It! Use It?: A Field Study of Hotel Training
–Robert Frash, Jr, John Antun, Sheryl Kline, and Barbara Almanza [Publisher] [Google Scholar]
Real Estate Investment Trusts: Performance, Recent Findings, and Future Directions
–Peng Liu [Publisher] [Google Scholar]
Hotel Valuation in China: A Case Study of a State-Owned Hotel
–Ming-Hsiang Chen and Woo Gon Kim [Publisher] [Google Scholar]