ARC: Connections: ELMAR: TOC areas: services: journals

Journal of Services Marketing  Relevant ARCategory: Marketing Journals

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Taxonomy of service-based loyalty program members
–John D. Hansen, George D. Deitz, Robert M. Morgan [Publisher] [Google Scholar]

Evaluating the comparative service quality of supermarkets using the analytic hierarchy process
–Hokey Min [Publisher] [Google Scholar]

The interactive effect of Gestalt situations and arousal seeking tendency on customers’ emotional responses: matching color and music to specific servicescapes
–Ingrid Y. Lin [Publisher] [Google Scholar]

Singapore stock broking service quality: fifteen percent gap
–Lee Yik-Chee, G.G. Meredith, T. Marchant [Publisher] [Google Scholar]

Consumer sociability and service provider expertise influence on service relationship success
–Deborah F. Spake, Carol M. Megehee [Publisher] [Google Scholar]

Developing measurements of success for performing musical groups
–Caroline Fisher, Michael M. Pearson, Jerry R. Goolsby, Marina H. Onken [Publisher] [Google Scholar]

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