Revisit: Consumer-Brand Relationships 2011


2nd International Colloquium on Consumer-Brand Relationships, Orlando, FL, 17-19 Mar 2011, Chaired by Marc Fetscherin, Michael Breazeale, T. C. Melewar and Susan Fournier; Deadline 15 Nov

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areas: relationships: revisit

Call for Papers
2nd International Colloquium on Consumer-Brand Relationships

March 17-19, 2011
Rollins College
Winter Park (Orlando), Florida, USA

According to the AMA definition, the creation and management of customer relationships is fundamental to the practice of marketing. Marketers have long maintained a keen interest in relationships: what they are, why they are formed, what effects they have on consumers and the marketplace, how they can be measured, and when and how they evolve and decline. While marketing research has a long tradition in the study of business relationships between manufacturers and suppliers and buyers and sellers, attention in the past decade has expanded to the relationships that form between consumers and their brands such as branded products, stores, celebrities, companies or countries. As the recently published Handbook of Brand Relationships (2009) and our upcoming book Consumer Brand Relationships: Theories and Applications (2011) both attest, consumer-brand relationships stands as a vibrant and fast-growing research area with roots that span across disciplines and theoretical traditions. Still, brand relationship theory is in its early stages, and there remains much to be learned.

The aim of this colloquium is to advance knowledge about consumer-brand relationships by disseminating new research and best company practices and by encouraging the evolution of new research ideas and themes. We invite both works-in-progress and full papers which have as a focal point consumers’ relationships with brands. Empirical and theoretical contributions are encouraged.

Topics of interest include but are not limited to:

  • Consumer-celebrity relationships
  • Consumer-retailer relationships; Consumer-company relationships; Consumer-country relationships; and specific brand relationships such as those with store or luxury brands
  • Cultural differences in brand relationship behavior
  • Brand communities and their brand relationships
  • Brand relationship typologies and relationship space mapping
  • Metrics for the measurement of brand relationship strength
  • Brand relationship evolution and process dynamics
  • Brand relationship goals, needs, and motivations
  • Attachment theory and brand relationships
  • Brand love, commitment, interdependence, conflict, and other relational constructs
  • Drivers and psycho-social-cultural moderators of brand relationship behaviors
  • Brand personality and other brand-specific moderators of relationship effects
  • The consequences and outcomes of brand relationships
  • Status of and trends regarding consumers’ relationships with brands
  • The effectiveness of marketing programs in building consumer-brand relationships
  • Shareholder, company, and marketplace effects of brand relationships
  • Organizational systems and structures for consumer-brand relationship management
  • New theoretical perspectives for understanding consumer-brand relationships

The colloquium provides an ideal opportunity for accomplished scholars, as well as young faculty members and Ph.D. students to share and discuss their most recent high quality work with other experts in this field of research. Depending on the quantity and quality of the papers received, a special issue in a journal and/or an edited book is also planned by the organizers.

Important Dates & Deadlines:

  • Submission deadline: November 15th, 2010
  • Notification of acceptance: January 10th, 2011
  • Registration deadline: February 1st, 2011
  • Colloquium dates: March 17-19 2011

All participants should register and pay the registration fee of 295 USD before February 1st, 2011. The registration fee includes attendance to the colloquium, welcome reception, breakfast, lunch, coffee breaks, a gala dinner and conference material.

Paper Submission:

Authors are invited to submit non-published (1) full papers or (2) works-in-progress papers which have as a focal point consumers’ relationships with brands.

  • Full paper submissions must not be published, accepted for publication, or be under consideration for publication elsewhere. All papers are limited to maximum 6,000 words (including tables and figures) excluding the cover/title page and references. In preparing for the full papers, please reference the author’s guidelines for the journal International Marketing Review ( Full papers which are not formatted accordingly will not be considered or reviewed.
  • Work-in-progress papers. Please provide an extended structured abstract of about 1,000 words, single spaces, that provides a summary of the paper, including the following: purpose, methodology/approach, findings, research limitations/implications, and originality/value. A reference list is required. Tables or figures should be placed in the appendix after the reference list if needed.

At least one author of each accepted paper must attend the colloquium and present the paper. All papers are double-blind reviewed. By submitting a paper all authors agree to review up to three papers. Authors are requested to submit their paper(s) electronically before November 15th, 2010 to Michael Breazeale (

Colloquium Chairs:

All paper submission and program-related queries, e-mail Michael Breazeale to

All administrative questions (e.g., hotel, payment, registration), e-mail Marc Fetscherin to

More information about the colloquium, visit our website: