Service Innovation in the Digital Age


Special issue of MIS Quarterly, Edited by Michael Barrett, Elizabeth Davidson, Jaideep Prabhu and Stephen L. Vargo; Deadline 5 Jan 2011

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Call for Papers: Service Innovation in the Digital Age
MIS Quarterly

Transformations to and within the economy are happening on a global scale in consumer as well as business-to-business activities, in commercial, not-for-profit, and governmental sectors, and in developed as well as emerging economies. These changes are enabled by-and often dependent on—information technologies. We have witnessed dramatic innovation in business models, collaborations, and work practices in service provision, but also challenges to social and market institutions at all levels—societal, industry, profession, organizational, group, and individual. This Special Issue of the MIS Quarterly encompasses a broad view of service to focus on how the exploitation of IT capabilities influences how we experience and innovate with service. The intent is to explore theoretically and empirically what “service” means in today’s technologically infused and global economy and to challenge traditional notions about service innovation, management, and design.

Guest Editors: Michael Barrett (Cambridge University), Elizabeth Davidson (University of Hawai’i at Manoa), Jaideep Prabhu (Cambridge University), and Stephen L. Vargo (University of Hawai’i at Manoa)

Submission deadline: January 5, 2011.

To view the full Call for Papers, or to download a pdf copy of the call, go to the MIS Quarterly’s web site (

[The call be directly seen here: